📥💰 Deposit Statuses

The deposit status string gives information about a deposit's current state. These are the statuses that exist today:

canceled - If the payment was canceled by the end user, by our partner or by us. Please contact our team for more details about what happened.

under_review - The payment was received from the end user but is under review by us. If this status takes too long, please let us know.

approved - It means we received the end user’s PIX payment, approved it, it has already been cleared by compliance and anti-fraud, and the DePix will be sent soon. This is probably the status that interests you the most and that you should monitor.

depix_sent - It means the DePix was sent to the partner or specified address.

error - If any error occurred during the process, please contact us to find out if the error is reversible or not.

refunded - It means the amount was refunded to the user who initially made the deposit, probably through a special refund mechanism (MED).

expired - It means the QR Code expired before the end user could make the payment.

pending - It means the QR Code has been generated and is awaiting payment.

pending_pix2fa - It means the payment is awaiting the Pix2FA verification.

delayed - It means the payment is delayed until the date and time indicated by the delayUntil parameter.

We recommend using approved instead of depix_sent for confirming payments because it provides a faster experience for the end user. depix_sent may take up to a few minutes, while approved should only take a few seconds.